Terms of Service

Last updated: May 9, 2026

These terms govern your use of mial, including the marketing site at getmial.com and the web app. By creating an account or using the service, you agree to them.

The service

mial is operated by Bendwater Labs LLC ("we", "us", "our"). We provide software that helps you organize tasks, appointments, and notes about people. Some features run locally in your browser; others use cloud services that we operate.

Your account

You need an account to use the app. You're responsible for keeping your password and recovery key safe. If you suspect your account has been compromised, contact hello@getmial.com right away.

You must be at least 13 to create an account. If you're under the age of legal majority where you live, you confirm a parent or guardian has agreed to these terms on your behalf.

Acceptable use

Don't use mial to do anything illegal, harmful, or harassing, and don't use it to:

• Send spam, malware, or phishing content
• Bypass our rate limits, scrape the service, or interfere with how it runs
• Reverse-engineer or attack our infrastructure or other accounts
• Resell, repackage, or pass off the service as your own
• Generate AI content designed to harass, deceive, or impersonate

We may suspend or terminate accounts that violate these rules.

Your content

You own what you put into mial. We don't claim any rights over your tasks, notes, or other content. You give us only the limited rights we need to host, display, and process your content so the service works (for example, sending your AI prompts through our proxy when you use AI features). Your content is never used to train AI.

Subscriptions and billing

The free tier is available without payment. Pro and similar paid tiers are billed through Stripe. By subscribing, you authorize recurring charges in the amount and on the cadence shown at checkout until you cancel.

You can cancel any time from inside the app or by contacting us. Cancellation stops future renewals; we don't refund partial billing periods unless required by law. If a payment fails, we may retry it before downgrading your account.

Trial periods (when offered) convert to free unless you upgrade. You won't be charged at the end of a trial without explicit action.

AI features

Some features rely on third-party AI providers. AI output may be wrong, incomplete, or unsuitable for any specific purpose. Use judgment before acting on AI-generated suggestions, especially for anything time-sensitive, financial, medical, or legal. mial is not a substitute for professional advice.

Service changes and availability

We can change features, add limits, or stop offering parts of the service over time. We'll give reasonable notice for material changes that affect your account. We aim for high availability but don't promise uninterrupted service.

Termination

You can stop using mial and delete your account at any time. We can suspend or close accounts that violate these terms or that we reasonably believe pose a security or legal risk. If we close your account for cause, you may lose access to your data without further notice.

Privacy

Our Privacy Policy explains what data we collect, how we use it, and the rights you have. Using the service means you agree to that policy.

Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, express or implied. We don't guarantee that the service will be error-free, secure against every attack, or fit for any particular purpose. To the fullest extent allowed by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent allowed by law, our total liability to you for any claim arising out of or related to the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or $100, whichever is greater. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost data, lost profits, or substitute services, even if we were warned of the possibility.

Some jurisdictions don't allow these limits; in those places, the limits apply only to the extent permitted.

Indemnification

You agree to defend and indemnify mial from claims arising out of your misuse of the service, your content, or your violation of these terms or the law.

Governing law and disputes

These terms are governed by the laws of the United States and the State of Wyoming, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts of competent jurisdiction in Wyoming, and you consent to that venue. Nothing here prevents either of us from seeking injunctive relief in any court of competent jurisdiction.

Changes to these terms

We may update these terms over time. If we make material changes, we'll update the date above and email account holders before the changes take effect. Continued use after the effective date means you accept the updated terms.

Contact

Questions about these terms: hello@getmial.com.